Do you own a local business such as a restaurant, a hairdressing salon, or a dental practice? Do you offer services such as massage, reflexology, or Ayurveda? Do you give classes such as yoga, vocal training, or foreign languages? Are you a musician, a writer, or an artist?
Whatever your business or your profession, we'll create a website which will meet your needs and exceed your expectations. We will work with you every step of the way until we have achieved the desired result and you are fully satisfied with your website.
All our designs are individually tailored to create a unique website which suits your style, fits your aesthetic requirements, promotes your brand, and meets the objectives of your business. We'll work with you right from the start to create a stunning website that you and your customers will love!
Our websites are designed with a fresh, modern appeal to showcase your business and your talents to the world and create the best impression from the outset. We like to keep things simple with a focus on getting your key messages across and providing a user-friendly experience for your visitors, customers and clients.
Our websites are built from the ground up with mobile in mind and are designed to look good on all devices, including desktop, tablets and mobile. Responsive web design is an essential requirement for all modern websites as the number of people using mobile devices to browse the web is now higher than on laptop and desktop computers. And although, on average, users still spend more time and visit more web pages on the desktop, the majority of visitors use multiple devices to access material online and the overall percentage of mobile users has shot up dramatically in recent years, with the increase in numbers set to continue.
Whether you need a simple one-page website, a specially designed landing page, a portfolio site, a small business website, a multilingual website, a blog, or an online shop - we have a solution to meet your needs. Our clients include musicians, writers, therapists, book publishers, event organisers, local businesses, and national charities. It doesn't matter who you are or what you do, we have experience with a wide range of businesses and will work with you to create your perfect design.
We use WordPress to develop many of our websites. WordPress is the world's most popular content management system (CMS) and is used to power more than a third of all websites worldwide. There's a good reason why WordPress is the platform of choice for so many website owners. In a nutshell, it outperforms every other content management system in terms of flexibility, ease of use, features and functionality.
All WordPress websites are built with themes. Themes are used to create the layout, text, and visuals for your website design. We use the Kadence theme to create our WordPress websites. It is one of the best and most flexible WordPress themes available on the market today and it keeps getting better all the time. In terms of design, there is very little that you can't do with Kadence. In comparison tests, Kadence beats other popular themes in every category, including ease of use, free features, layout customisation options, page speed, performance and accessibility.
Basic search engine optimisation is built-in to our design and production process. This includes code optimisation, image optimisation, keyword optimisation for title and meta description tags, and local search engine optimisation (if applicable). We will also submit your website to Google so that your pages can be indexed and found in the search engine results when searching for your business name and other important keyword terms.
Google Analytics is an essential tool to monitor the performance of your website and can provide a treasure trove of valuable information about your customers and website visitors. It will allow you to measure a wide range of vital statistics about your website, including the number of visitors, how long they spend on your site, where they come from, what pages they visit, and much more. We can set up a Google Analytics account for you and add the tracking code to your website on request.
The General Data Protection Regulation (GDPR) is a European law introduced in May 2018 dealing with data protection and privacy for all individuals within the European Union (EU) and the European Economic Area (EEA). It also applies to businesses in the UK. By law, your website must comply with the GDPR. We will ensure that it does.
Anyone who is thinking about developing a website for their business needs to start out with a plan. This usually entails a good deal of head scratching, numerous cups of coffee, a lot of online research, disappearing down a few rabbit holes, and finally, putting pen to paper and deciding what you want.
Web Development Plan
We encourage all our customers to create their own Web Development Plan as the first step towards getting their website online. Please refer to our Help page for a step-by-step guide which will focus your mind and help you to write up your plan, avoiding a lot of rabbit holes along the way.
You may want to speak to us first to discuss your website requirements. That's no problem. Send us an message and we will arrange a call.
Web Design Specification and Quote
Once you have submitted your Web Development Plan, we will draw up a Web Design Specification and give you a quote to build your website. If you are happy with the price and agree with the Specification, we can go ahead. We will ask you to pay 50% of the agreed costs upfront before we begin working.
Initial Payment and First Draft
When we have received your initial payment, we will create a first draft of your website. The draft will be in line with your Web Development Plan and in accordance with the Specification. Timescales will be agreed in advance, and it depends how complex your site is, but this stage will typically take 1-2 weeks for a small business website.
Feedback and Revisions
When the first draft is ready, we will ask you for your feedback, and, if any changes need to be made, we will go ahead and make them. This is known as the revision stage of the web design process. Communication is important during the revision stage and we will be in touch with you frequently to make sure that you are happy with the changes we have made. Once you are satisfied, and all revisions have been signed off, we will ask for the balance of payment before we put your website online.
Final Payment and Go Live
When we receive your payment, your website will go live. We will now submit your site to Google for search engine indexing purposes. We will also send you all the login and password details that you will need for your website and to access your email. These details will be sent to you via a secure transfer method.
Voilà! You now have a beautiful new website, we've been paid, and everyone is happy. We will put our feet up, and you can throw a party :-)
Yes. Please refer to the Help page of our website. The advice on this page will help you to make some key decisions and define exactly what you need for your website. We encourage you to follow the guidance we have provided and to create a Web Development Plan. We can also arrange a telephone consultation to discuss your specific requirements and provide you with further advice if you are still not sure what you need.
Yes, of course. We love building simple websites! Sometimes one page is all you need. You can pack a lot of information into one page and get the essential message about your business out to the world. A small informational website with 3 or 4 pages can also be very effective and may be the ideal solution for your business.
It depends on the size of your website and your specific requirements. However, for most small business websites we aim to complete within 2-4 weeks from the time that you place your order. In exceptionally busy periods this may be longer. We will advise you in advance if this is the case. Completion timescales will be agreed within the Web Design Specification before you place your order. Rest assured we will always try to complete the work within agreed deadlines and will work round the clock to meet your expectations.
No, not necessarily. If you only require a simple website and know that you won't need any more complex features added at a later date, you do not need WordPress. In this case, we can create a stand-alone (static) HTML website for you. This website (KGB Internet Services) does not use WordPress. Despite its many advantages, WordPress does have a few downsides. For example: It can be overkill for small websites. Loading times for your web pages can be slower with WordPress than static HTML pages. WordPress itself and all the plugins installed on your site must be kept updated. These software updates need to be done on a regular and ongoing basis in order to avoid problems with your website. Without WordPress, you don't have to worry about software updates. There are none!
If you don't want WordPress but need to make changes to your website there are two options.
It's not possible to give a definite price for a website before we know what you require. That's why we ask you to provide a Web Development Plan so we can make a proper assessment of your needs. Once we know what you want, we will draw up a Web Design Specification and provide a quote.
Having said that, we know that it's important for small businesses to have a rough idea of costs ahead of time, especially if money is tight and you don't want to end up paying over the odds for your website. We are determined to provide the best value possible for all our customers and have included a few examples below to give you an idea of pricing.
Ex 1. -
A small business website with 1-3 pages. Home Page, Services Page, Contact Page. No extra features. No content management system. Total pages = 3. -- (Ideal for local businesses such as restaurants, cafes, hairdressing salons etc.).
Ex 2. -
Same as the above but with the addition of Google Analytics, a cookie consent banner and a Privacy page. Total pages = 4. -- (Ideal for small businesses who wish to monitor their web statistics).
Ex 3. -
A small business website with 4-8 pages. Home Page, Services Pages x 3, About Us Page, Contact Page. No extra features. No content management system. Total pages = 6. -- (Ideal for small businesses, service providers, professionals, or practitioners with more detailed content requirements).
Ex 4. -
This website (KGB Internet Services). A small business website with 8 pages. Home, Web Design, Web Hosting, Web Support, Help, About, Contact, Privacy. Includes a contact form. No content management system. Total pages = 8. -- (Similar to example 3 above but with the addition of a contact form).
Ex 5. -
A website with 6 pages. Home, Music, Masterclasses, Foundation, About, Contact. Includes a contact form and multi-media elements (video and audio). Built with WordPress. Total pages = 6. -- (Check out our client's website) -- Frankie McCoy.
Ex 6. -
A multi-lingual website in English and Spanish with 3 pages. Home, Consultation, Testimonials. And a Blog with 4 articles pre-published. Built with WordPress. Total pages = 14. -- (Check out our client's website) -- Ishwari Ayurveda.
Ex 7. -
A small business website with 4 pages. Home, Services, About Us, Contact. And a Blog with 4 articles pre-published. Plus a Landing Page for subscribers to build a mailing list and to send a post notification email to subscribers every time a new blog article is published. Plus Google Analytics, a cookie consent banner and a Privacy page. Built with WordPress. Includes set-up and configuration of list building and post notification plugin. Total pages = 10 (including the Landing Page and the Privacy page)
We would like to reiterate that these are just examples and a price will be given for each job depending on your specific requirements. You will see that, in general, the web development costs are higher if you need more pages or more features. However, it should be noted that many simple informational websites for small businesses will fall within the lower end of the price examples shown above.
This is a standard industry practice and it helps us to protect ourselves from lost income. Believe it or not, some people change their minds after ordering a website and then don't want to pay any money for work already completed. Consider the following example.
Imagine that you own a restaurant and someone has booked a table for 30 people. Yay! Let's say it's an Indian restaurant which makes the most delicious food and you have a loyal customer base who have been coming for years. It's a small restaurant, and 30 people is all you can handle, so you don't take any other bookings for that day and turn your other customers away. You go out and buy all the food in preparation for the big day and make sure everything is ready. Five minutes before your party is about to arrive, the customer calls and tells you that they've changed their mind. There's a great new Chinese restaurant that has just opened down the street and they have decided to go there instead. NOT COOL! The worst thing is, you didn't take a deposit for the booking, and now you are out of pocket. You've also let down your regular customers that you had to turn away!
I hope this example explains why we need to take some money upfront before we can go ahead with building your website. By the way, if you do own a restaurant and need a website for your business, please get in touch!
We will do everything we can to get your website looking good at the draft stage in accordance with your Web Development Plan and the Web Design Specification. It's completely normal for some changes to be made at this stage, so let us know what you require and we will go ahead and get the site looking the way you want. We can make any design revisions you need, as long as they are included within the specification. Things that can be changed include colour schemes, fonts, text size, layout changes, text changes, image changes and so on.
Communication is important during the draft revision stage and we will be in touch with you frequently to make sure that you are happy with the changes we have made. It is crucial that you engage with us and approve any changes so that the design process can advance. We will work with you every step of the way to ensure you are happy with the final product.
If you decide during the revision stage that you want something extra we can make these changes as well, but if the changes you ask for are outside the scope of the Web Design Specification, this will cost extra. Here are a couple of examples. You originally asked for a 5-page website but realise that you now need a blog as well. You initially said that you did not need to update the website yourself but have now realised that you actually must have a content management system. You forgot to mention that you needed a multilingual website and you now need to add pages in Spanish, Russian and Ancient Greek!
When your website is completed we will ask you for the balance of money owed before the site goes live. You will have already paid 50% before we started work, so we will ask for the remaining 50%. When we receive payment we will activate your website. We will submit your site to Google so that your pages can be indexed in the search engine results. We will also provide you with all the relevant login and password details you will need to access your website and manage your emails. The details will be sent to you via a secure transfer method.
Yes. You are part of our website family and community now and we will support you in whatever way best fits your needs. We provide two plans for ongoing website support and maintenance. Our WordPress Support Service and our Content Updating Service. Please refer to our Web Support page for more information.