PRIVACY POLICY

Our commitment to your privacy

KGB Internet Services is committed to respecting the privacy of our website visitors and to conducting our online business in accordance with current privacy laws.

If you have any queries or concerns please contact us at our email address: support@kgb-internet.com

Security

The KGB Internet Services website uses SSL (Secure Sockets Layer). SSL is a technology (or protocol) for keeping an internet connection secure and safeguarding any sensitive data that is being sent. It establishes an encrypted link between a web server and a browser which ensures that all data remains private. You can identify a website with SSL because it will show a padlock in the address bar of your internet browser.

Information collection and use

If you contact us via our website we will only use the information you supply to correspond with you about the issue you have raised, answer your queries, or provide you with the information or services you have requested.

If you submit any details to us using our Web Development Plan (or if you send us your details in any other format), all information will be held securely and will remain completely confidential. We will use the information you provide for the sole purpose of building your website and for any related services such as the provision of web hosting. Your personal information may include:

  • Name
  • Email address
  • Telephone number
  • Business name
  • Business location
  • Social media links

In order to provide our services we may sometimes require your login details. For example, to access your domain registrar or your web hosting company. In this case, we will request that you send us your details using a secure messaging platform with end-to-end encryption. With your permission, we may retain your login details if we require them to provide you with the services you have requested.

We will never share your information with anyone else under any circumstances.

Website tracking

The site contains no tags designed to track, target, profile or identify individual visitors or to contribute to other organizations’ profiles of visitors.

Cookies

The KGB Internet Services website does not use cookies.

General Data Protection Regulation (GDPR)

Under the GDPR you have the right to know what information is being stored about you by an organization or website. If you have made contact with us via our website for the provision of web design, web hosting, or web support services this applies to you. If you wish to know what information we have about you, please send us a request by email.

The GDPR also allows a person to request that personal information held about them is completely erased. This is also referred to as the right to be forgotten. If you wish your data to be removed from our system, please contact us via our email address and we will process your request.

Please note you will need to respond to the emails we send you to confirm and validate your identity before we can send you your personal information or delete you from our system.

How long we retain your data

If you are one of our customers we will retain your data for the duration of your contract. If you are no longer a customer we will remove all your data from our web servers and close your account.

What rights do you have over your data?

If you are one of our customers, or you have contacted us via our website, you can request to receive a copy of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.

Changes to this Privacy Policy

This Privacy Policy is effective as of 15 January 2024. We may update this privacy policy from time to time, particularly as technology or the law changes. Or, if we add new features to the website. You can always check this page for the latest version.